Packing and delivery

The utmost care is taken when preparing animals for shipping so they can travel in the best possible conditions all the way to you. Their plastic bag filled with water and oxygen is carefully placed in a special package designed to avoid temperature variations. A survival blanket envelops the bags and heat packs are added during winter time and cold-temperature periods.

At Masterfisch, you can choose the delivery date that suits you best during checkout. We schedule your shipment accordingly and always contact you beforehand to ensure everything goes smoothly.

Careful preparation for the well-being of our animals
Our team at the acclimation center carefully monitors the health and condition of every animal before shipping. If any concern arises - such as stress or signs of illness - we postpone the shipment as a precaution. You will then have the option to adjust your order, either by selecting another specimen of the same species or choosing a different species altogether.

We are here to guide and support you in making the right choice.

The acclimatization center benefits from international recognition for its know-how in the preparation and shipment of tropical fish throughout Europe, even during strong winter periods all the way to Sweden and Finland. The packaging in which animals travel is especially designed to avoid temperature variations: polystyrene expanded graphite box, survival blanket, heat packs and a thick waterproof cardboard. Masterfisch is capable of satisfying its customers by any time.