When will my order be shipped?

Your order is usually delivered within 7 working days after payment reception. We will systematically contact you prior to shipping in order to arrange for the delivery date which suits you best. However, the technical team at the acclimatization center reserves the right to not ship an animal should they have the slightest doubt (stress, possible sickness…) at the time of preparing them for their journey to you. In that case, it would be possible to modify your order. We will assist you in choosing a similar animal or another fish compatible with your existing population.